About Us

We support

Customer Satisfaction

The management of One Planet Cleaning are conscious of the fact that success in the cleaning industry is reliant on the reputation of the cleaning company, therefore we listen to and regularly communicate with our clients to ensure they are 100% satisfied.

Tailored Cleaning Solutions

We understand your need for a tailored cleaning program to fit your budget. We have years of experience in helping people manage their cleaning requirements. We will tailor a cleaning program to fit your budget, enabling you to concentrate on your core activities whilst remaining confident that your office or home environment is being cared for.

We have evolved a system of reporting and supervision which enables us to react quickly to any special needs or circumstances which may arise, and ensure that our high quality is always maintained.

Our Guarantee

It's FREE if you're not satisfied.

"If our cleaning falls short of your expectations, you won't have to pay for it AND we will immediately send someone out to correct the problem. This is my personal guarantee to you, even if it means I have to fix it myself."

- Mark McFadzean, C.E.O., One Planet Cleaning

We are so confident that you will be satisfied by our services that we provide an option to revoke our cleaning contract within the first 6 months without reason. We are committed to customer satisfaction - what have you got to lose?

Don't Be Fooled

Many other cleaning companies:

• Don't pay award wages;
• Pay staff cash payments which disqualifies them from workers compensation and therefore, a Workcover claim would result in a public liability claim against you the client;
• Reduce the frequency of periodicals;
• Cut back on the original hours promised to you and thereby sacrifice quality until you notice what's happening;
• Don't take into account all areas to be cleaned and then request additional hours after a month or two into the contract;
• Don't have sufficient insurances; ie. to cover sub-contractors;
• Provide cleaning at a very cheap rate in order to get their foot in the door but make extraordinary profits on the extras, such as carpet extraction, window cleaning and stripping and sealing. We know of companies charging over $100 per sanitary bin per month. We currently charge $11 min;
• Employ cheap sub-contractors who aren't covered by any insurances or workcover.

One Planet Cleaning make sure that our staff and your cleaning services are adequately insured, supported and well looked after for the best possible experience.

To receive professional, dedicated cleaning services for your home or business, please contact us or request a free online quote.